FAQ - Installment and Usage

Is there anything that customer needs to do to use the machine?

Customer will feed the system with their kitchen waste/ food waste by using a tool that Benerg will deliver.

What kind of preparation needs to be done for the installation?

The customer needs to have an energy distribution panel with a two-way counter to connect the machine. Hot water connection and exhaust system should be arranged regarding the location that machine will be installed.

Does the machine contain IoT system? Which parameters can be monitored?

The machine has its IoT system so that it can be monitored and controlled 7/24. Temperature, pressure, waste level, pH, and gas content are continuously monitored by using industrial-level sensors.

Does the machine provides reports about energy production and waste?

Weekly or monthly monitoring report send to the customers. Customers, if they want, can connect and monitor the process in the machine.

What will happen in the emergency? Does the machine shut down itself?

The machine will shut down itself in an emergency situation.

Is there any noise or smell around the machine? Is it suitable for the usage near the main operation as kitchen or restaurant?

The noise level of the machine is under working safety conditions limit. Because of the high-level sealed system, there is no smell within or around the machine.

What will happen to the remaining part of the waste?

The machine will feed with the daily amount of food waste. Remaining part of the waste turns into fertilizer which will be collected from Benerg, or private company in collaboration with Benerg.