FAQ - Installment and Usage

As a brand new, groundbreaking innovation, we gather many questions that are compiled below.
If you have any questions other than those below, let us know! 

Feeding Of Machine

What kind of bio-waste can we put into the machine?

Anything human can eat, but we have some limitations, including highly acidic or basic ingredients with larger amounts, as well as bones. Other plant-based or animal-based food waste is more than welcome 🙂

What if non-fermentable products such as plastics, coffe-cups etc, enter the system?

B2F will compensate to deliver the same amount of energy production if those materials are too many. With the IoT-enabled system and by-product content will be reported to let our customers know.

When should we feed the machine?

Once a day is enough. Benerg’s technology takes care it after that with the help of an automated bin-lifter system.

What if we have more waste per day than is bigger than the current capacities of B2F?

Our system is scalable and modular, we can combine more units to fulfill your waste amounts. You can add units as your waste grows.

Is there anything that the customer needs to do to use the machine, other than feeding it once a day?

Not at all, B2F is designed and developed not to lead any additional work for you.

Energy Production and Output

How can I benefit from the electricity that B2F produces per hour?

We will connect a biogas generator to your transformer or energy management system that you have in your building. Therefore, you can decide where you want to use it, either for lightning or cooling, or something else.

How much electricity will B2F produce per hour, depending on different sizes?

Average electricity production will be 52.5, 72.5, 87.5, and 105 for 60, 80, 100, and 120, respectively.

Is there any waste or output that I need to get rid of?

B2F produces by-products which will be collected from the facility regularly, depending on your preference, either daily or weekly.

Is there any noise or smell around the machine? Is it suitable for the usage near the main operation as a kitchen or restaurant?

The noise level of the machine is under the working safety conditions limit (65Dbs). Because of the high-level sealed system, there is no smell within or around the machine.

Utility Requirements and Maintenance

What kind of preparation needs to be done for the installation?
  1. The customer needs to have an energy management panel and/or transformer to connect the machine.
  2. The water connection and exhaust system should be arranged regarding the location where the machine will be installed. 
  3. Depending on the location, we or premises can give internet connection via Ethernet cable or WiFi connection.
Does the machine contain an IoT system? Which parameters can be monitored?

The machine has its IoT system so that it can be monitored and controlled 7/24. Temperature, pressure, waste level, pH, and gas content are continuously monitored by using industrial-level sensors. It will be reported weekly or monthly, depending on the customer’s preferences.

Does the machine provide reports about energy production and waste?

Weekly or monthly monitoring reports are sent to the customers. Customers, if they want, can connect and monitor the process in the machine.

What will happen if the machine needs maintenance?

The first 2 years, maintenance is included in the price. Benerg will do maintenance within 72 hours remotely or on-site if there is any need for replacing components.

What will happen in the emergency? Does the machine shut down itself?

The machine will shut down in an emergency situation